Sunday, January 13, 2008

Throttled between Big Box, Custom Pricing, and China Supply

Trying to get some lighting for our remodel. Pretty much an impossible undertaking if we don't take what is in stock, made in China, and generally what the Lowes or the Local lighting store decides is best for all of us.

The local store will bring stuff in and they are nice to speak with. Unfortunately the price goes from ($90-$150) to $450 for a comprable item when it is special ordered there. They have beautiful things... but the prices are crazy.

Lowes stocks a nickel version of "Tiella" lighting -which is basically what we want, but we want one in bronze finish. They stock a full kit with a 100 watt transformer ... but we we want the 150 watt Transformere so we can put a few more lights on it.

From here it is simply impossible to find it. It is also not offered for sale directly off their web site. .

This will take you to the item we are looking for.
http://www.tiella.com/

I am sure there is a way... just fishing through all the posts under a "Tiella Rail Bronze 150W"..

OK, now I found it somewhere for $240 online - the nickel version for the Rail Kit at Lowes is still $89, but I will now have to get in and order the Bronze one... and who knows if they will even let me order it. No "choices" are offered on their web site that I can find.

Now, I need to mess with that light that our local dealer told me was made in Indiana... Clearly I see now it is from China. The threaded stansions don't fit to each other. Styrofoam everywhere with the packing.

Our systems are breaking... I need to find some folks who make Rail Lighting here and work with their customers directly. This program of how customers and suppliers work together is becoming more and more exasperating every day.